Vestibo

Pricing

Pricing, written plain.

Free to start. Clear allowances, no surprises — we alert you long before any overage.

Tier · free

Free

Try the front desk on chat and booking — free forever.

$0/ yr

Web chat included · voice starts on Solo

  • 1 agent, ready in minutes
  • Website chat, embedded on your site
  • Built-in booking calendar & contacts
  • 100 conversations / month
  • Live phone answering starts on Solo
Start Free

Most popular

Tier · pro

Solo

Solo owners who want the phone to stop being a second job.

$490/ yr

300 voice minutes — about 100 calls

  • Up to 2 business numbers
  • 300 voice minutes / month (about 100 calls)
  • Appointment booking on the call — included
  • 1,000 texts / month — once carrier registration opens
  • 1 agent — everything a one-person business needs
  • Unlimited conversations + everything in Free
Start Solo

Tier · business

Team

The right fit for busy teams — one receptionist, full stack.

$1,490/ yr

1,000 voice minutes — about 330 calls

  • 1,000 voice minutes / month (about 330 calls)
  • 5,000 texts / month — once carrier registration opens
  • Up to 5 agents — one per location · 5 numbers
  • Clone an agent for each branch · unlimited conversations
  • Up to 10 team seats — bring the whole front desk
  • Priority support + SLA
Start Team

Clinics & bigger operations

The Clinic plan for regulated practices is not available yet. Talk to us and we will walk through the requirements with you. Bigger operations get Enterprise — multiple locations and custom volume, priced by contract.

The right door at 10,000+ minutes a month, 6+ locations, or your own brand.

Talk to us
Common questions
What counts as a minute?
Anything the agent speaks or listens to on a call. Texts come out of your plan's bundle; we do not charge overage today. Website chat is unlimited on paid plans and never bills per message.
How are SMS and chat messages billed?
Texting is not switched on yet: US carrier registration has to complete first, and we have not opened it. Once it does, replies to your customers' texts come out of the bundle — 1,000 a month on Solo, 5,000 on Team. The published rates past the bundle are $0.04 on Solo and $0.03 on Team. We do not charge overage today, so nothing bills past the bundle. Website chat is free and unlimited on paid plans.
Can I bring my own phone number?
Yes — point your existing Twilio number at Vestibo and keep it. Porting in from other carriers is on the roadmap.
What happens if I go over the included minutes?
We alert you at 80% of your included minutes, so there are no surprises. At 100%, new calls pause and you upgrade to keep answering. Top-ups are not on sale yet, so upgrading is the only way back. Overage billing is switched off today, so nobody is charged past their minutes. The published rates are $0.25/min on Solo and $0.20/min on Team.
Can I switch or cancel?
Yes. Switch plans anytime — we prorate to the day. Cancel anytime — your agent keeps running through the end of the period. Annual billing is 2 months free: Solo $490/yr, Team $1,490/yr.
Do you charge for setup?
No. Every plan includes template-driven setup in Rehearsal Mode. Need a hand building it? Write to sales@vestibo.com.