Vestibo

Pricing

Pricing, written plain.

Free to start. Clear allowances, no surprises — we alert you long before any overage.

Tier · free

Free

Try the whole front desk — chat, email, and booking — free forever.

$0/ yr

Web chat & email included · voice starts on Solo

  • 1 agent, ready in minutes
  • Website chat + email answering
  • Built-in booking calendar & contacts
  • 100 conversations / month
  • Live phone answering starts on Solo
Start Free

Most popular

Tier · pro

Solo

Solo owners who want the phone to stop being a second job.

$490/ yr

300 voice minutes — about 100 calls

  • Your own business number
  • 300 voice minutes / month (about 100 calls)
  • Appointment booking on the call — included
  • 1,000 texts / month
  • 1 agent — everything a one-person business needs
  • Everything in Free
Start Solo

Tier · business

Team

The right fit for busy teams — one receptionist, full stack.

$1,490/ yr

1,000 voice minutes — about 330 calls

  • 1,000 voice minutes / month (about 330 calls)
  • 5,000 texts / month
  • Up to 5 agents — one per location · 5 numbers
  • Clone an agent for each branch · unlimited conversations
  • All integrations + priority routing
  • Priority support + SLA
Start Team

Clinics & bigger operations

Compliance-bound practices get the Clinic plan, with controls we hold to a higher bar. Bigger operations get Enterprise — white-label, franchises, and custom volume.

The right door at 10,000+ minutes a month, 6+ locations, or your own brand.

Talk to us
Common questions
What counts as a minute?
Anything the agent speaks or listens to on a call. SMS follow-ups and chat messages are billed per message — see the pricing card above for the exact per-message rates.
How are SMS and chat messages billed?
Texts come out of your plan's included bundle — 1,000 a month on Solo, 5,000 on Team. Past the bundle, a text is $0.04 on Solo and $0.03 on Team. Website chat replies don't bill per message; they count toward your plan's conversation allowance.
Can I bring my own phone number?
Yes — point your existing Twilio number at Vestibo and keep it. Porting in from other carriers is on the roadmap.
What happens if I go over the included minutes?
Solo bills overage at $0.25/min and Team at $0.20/min — only after you use your included minutes, and we alert you at 80% so there are no surprises.
Can I switch or cancel?
Yes. Switch plans anytime — we prorate to the day. Cancel anytime — your agent keeps running through the end of the period. Annual billing is 2 months free: Solo $490/yr, Team $1,490/yr.
Do you charge for setup?
No. Every plan includes template-driven setup in Rehearsal Mode. We also offer a paid white-glove onboarding if you want us to build with you.